Privacy Policy
Delta Classics Luxury Chauffeur (“we”, “us”, “our”) respects your privacy. This policy explains how we collect, use and protect personal information when you visit our website, contact us, or book a chauffeur experience in South Africa.
Who we are
Delta Classics Luxury Chauffeur provides classic-car chauffeur services in Cape Town and surrounds. For privacy enquiries, use our Contact us page or the phone numbers listed there.
What information we collect
We may collect information you choose to give us, including:
- Name and contact details (phone, email, WhatsApp)
- Event details (date, occasion, pick-up location, route, preferred vehicle)
- Names for personalised items (for example Matric Dance nameboards), where you request them
- Messages and correspondence when you enquire or book
- Technical data when you browse our site (see Cookies below)
How we use your information
We use personal information to:
- Respond to enquiries and provide quotes
- Confirm bookings and deliver our services
- Communicate about your event (including via WhatsApp, phone or email)
- Improve our website and customer experience
- Meet legal, tax or insurance requirements where applicable
WhatsApp and direct messaging
When you contact us via WhatsApp or other messaging apps, your messages are processed according to those platforms’ terms and privacy policies, as well as this policy. Please do not send sensitive information you do not need to share for a booking.
Photographs and marketing
We may display photographs of our vehicles and events on our website or social media. Where images include identifiable people (for example Matric Dance or wedding guests), we aim to do so only with appropriate permission. If you appear in an image and wish it removed, contact us and we will respond promptly.
Cookies and similar technologies
Our website may use cookies and similar tools for essential operation, security, performance (for example caching via our host or LiteSpeed Cache), and — if you enable them — analytics or marketing. Your hosting provider or cookie banner tool may manage consent. You can adjust browser settings to limit cookies; some site features may not work correctly if you disable essential cookies.
Sharing with third parties
We do not sell your personal information. We may share data with trusted service providers who help us operate our business (for example website hosting on 123media, email, or payment processors if you pay online), only as needed and subject to appropriate safeguards. We may disclose information if required by law.
Retention and security
We keep personal information only as long as needed for the purposes above, including reasonable record-keeping for bookings and enquiries. We use reasonable technical and organisational measures to protect your data; no online transmission is completely secure.
Your rights (POPIA)
Under the Protection of Personal Information Act (POPIA), you may have rights to access, correct, delete, or object to certain processing of your personal information, subject to applicable law. To exercise these rights, use our Contact us page. You may also lodge a complaint with the Information Regulator of South Africa.
Changes to this policy
We may update this policy from time to time. The “Last updated” note at the top will change when we do. Continued use of the website after changes means you accept the updated policy.